Conflict can often be seen as a barrier to learning. Conversations about conflict, however, can generate profound learning about the self, the other and the subject matter under discussion. Learning how to address conflict more effectively is a vital skill to support learning conversations that build trust and foster collaboration.
Dr. Jull is an Associate Professor and Program Head in the Conflict Analysis Management program at Royal Roads University in Victoria, BC. She has taught and published on conflict intervention skills, using the insight approach to generate learning that can transform conflict.